10 Brilliant BDC Training Tips for Automotive Sales Representatives

managing customer interactions

The Dealership Business Development Center (BDC) plays a crucial role in the automotive industry. By managing customer interactions, scheduling appointments, and generating leads, a well-functioning BDC can significantly boost a dealership’s performance. Effective training for sales representatives within a BDC is vital. It ensures they are equipped with the necessary skills to convert leads into…

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What Is Automotive BDC and How Can It Revolutionize Your Sales?

manage customer communication

An Automotive Business Development Center (BDC) is a specialized division within car dealerships designed to manage customer communications and foster business growth. These centers handle a variety of tasks, including managing incoming calls, scheduling appointments, and executing outgoing calls. The primary goal of an Automotive BDC is to improve the dealership’s sales and service efficiency.…

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