What are Call Center Villains?
Call reluctance is a real villain, and sales staff seem to struggle the most with this issue, but with us, we are super dialers. Reaching your customers is our only goal.
Absenteeism Rate Can
Lower Call Volume
This "call-in" villain can wear you out! Trying to make sure you have the staff needed to handle all your leads is WHY you will love working with EPIC BDC.
Training Can Be Draining
Training and retraining can be costly and draining. Let us worry about all of those details. Our EPIC BDC is fully trained and already on the phone.
Is Nearly Impossible To Find
No matter where your dealership is located, finding an experienced BDC team can be close to impossible. EPIC BDC is ready & experienced.
"IT FEELS LIKE A BDC IS FOR BIG DEALERSHIPS ONLY."
IT CAN FEEL LIKE HAVING A BDC IS JUST NOT IN THE CARDS. OUTSOURCING SEEMS LIKE IT HAS TO BE FOR BIGGER DEALERSHIPS.
THAT IS 100% NOT TRUE!
How are we SUPERHEROES?
EPIC BDC Handles
What You Don’t Want To!
There could be any number of BDC-related items you are not currently enjoying, let's talk about it and see where we can assist.
Every BDR Has Monitored
'Dial Per Hour' Goals
EPIC BDC "inspects" what we "expect". Hourly dial per hour goals, set rate goals & show rate goals will help you maximize your sold vehicles.
Continued Education And Training For All BDRs
Ongoing training for all our representatives is what sets EPIC BDC apart. We know that improving daily will yield better results.
Floating BDR’s For
EPIC BDC maintains a staff of floating BDR's to maximize coverage for all our dealerships.
TURN YOUR LEADS TO CASH.
Whether you have 500 leads per month or 5,000, EPIC BDC has the staff to turn those leads into MONEY!
WE ARE A PROMAX PREFERRED VENDOR
If your dealership is using ProMax and you're considering outsourcing your BDC, we'd love to talk about your goals and how we can help.
We will improve the performance of your dealership's marketing IMMEDIATELY
We'd love to talk goals with you
AUTOMOTIVE CALL CENTER SUPERHEROES
Whether you have 500 leads per month or 5,000, EPIC BDC has the staff to turn those leads into money. No outsourcing, no bots. We will improve the performance of your dealership's marketing IMMEDIATELY.